Emergency Tips

Your home deserves the best. We can deliver it, starting with expert advice on how to immediately prevent more damage.

When fire, smoke or water unexpectedly damage your home, the first steps you take could mean the difference between a small cleanup and a more costly and time consuming restoration.

Knowing when to call in a professional can also save you time in getting your life back to normal and money by preventing further damage to your home.

ServiceMaster Restore® restoration professionals help return your home to normal as quickly as possible while restoring your peace of mind that the job was done right.

Water Damage | Fire Damage | Vandalism

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About Us

ServiceMaster Restore of Oakville is a leader in the disaster restoration industry. Our mission is to be the premier provider of professional restoration services to the residential home, condominium and commercial markets. While o

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Water Damage

What to Do

  • Damage from water and bacteria growth can begin within hours. Call for professional help.
  • Remove as much water as possible by mopping and blotting.
  • Remove wet area rugs or other floor coverings not permanently attached. Do not attempt to start removing your wall-to-wall carpet.
  • Lift draperies off the floor, loop through a plastic coat hanger and place the hanger on the drapery rod.
  • Wipe furniture, prop up wet furniture cushions for even drying and place aluminum foil under furniture legs.
  • Move photos, paintings and art objects to a safe, dry location.
  • Do not remove books from shelves. Instead, pack them tightly to prevent warping of pages until a restoration professional can begin this specialized drying.
  • Open drawers, closets and cabinet doors to enhance drying.

What Not to Do

  • Do not enter a room with standing water until electricity has been turned off.
  • Do not use a regular household vacuum to remove water.
  • Do not lift tacked-down carpet without professional help.
  • Do not use electrical appliances while on wet carpet or flooring.
  • Do not disturb visible mold.
technicians
mold

Fire Damage

What to Do

  • Corrosive by-products can cause irreversible etching in as few as 72 hours. Call for professional help.
  • If the temperature is above 60°F, air out the house to reduce smoke odor.
  • Clean Formica, chrome, porcelain and aluminum fixtures to prevent permanent tarnishing or etching.
  • Change the air filter on your furnace if it uses forced air.
  • Tape damp cheesecloth over returns and supply registers to capture loose soot in the air.
  • Discard any open food packages.
  • If the electricity is off, clean out the refrigerator and leave doors propped open.
  • Send clothing with heavy smoke damage to a qualified restoration dry cleaner.

What Not To Do

  • Do not touch anything with your bare hands. Oil from your hands can permeate upholstery, walls and woodwork, causing additional damage.
  • Do not wash walls. Incorrect cleaning could compound the soot residue.
  • Do not attempt to clean carpets or upholstered furniture.
  • Do not use electrical appliances until having them checked.
  • Do not use ceiling fixtures if the ceiling is wet.
house on fire
kitchen fire

Vandalism

What to Do

  • Fast action is required to prevent further damage. Call a restoration professional to remove damage caused by vandals.
  • Make a list of all damage.
  • Use a shop vacuum to remove glass particles from carpet and upholstery.
  • Remove any debris from carpet or interior walls. Scrape or blot carpets and furniture - do not rub.
  • Wash egg or other residue from the building exterior using water.

What Not To Do

  • Do not use household cleaning products on fabrics, upholstery or carpets.
  • Do not attempt to remove chemical stains, including ink or paint.
  • Do not operate damaged electrical appliances.
bullet hole
graffiti

News

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Merry Christmas and Happy New Year

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ServiceMaster Restore

Very professional, polite and customer service oriented. I have no issues recommending service master to any of my family and friends.

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L.K.

quick response and the exceptional knowledge and ability to explain the processes.


L.M.

Everything was done to satisfaction and timing was good.


C.S.B.

Haven't had the restoration services yet, only the emergency ones


J.K.

Fast


M.M.F.

Good service and very good contractor.


Lynn Briden

Extremely fast arrival after I called on a Friday evening and great immediate clean up, with use of equipment to dry out area for the weekend.


Grant Foster

Prompt, polite, professional and tidy.


V.R.

quality was great


Greg Jackson

Your contractor was thorough and completed the project professionally.


J.C.

Everything was done very quickly and professionaly and I was very pleased


W.P.T.

Speed, cleanliness and complete openness. The crew could not have done a better job.


V.H.

Prompt friendly service, very professional


W.T.

The work was done professionally and within the time estimated. The work crew was helpful when we had questions and cleaned up nicely when they finished. No problems no worries about the quality of work.


D.F.

Both John and the contractors were pleasant,very helpful and patient throughout the entire restoration. Very pleased.


A.H.

Very quick to respond


J.D.

I was pleased with the assessment, commitment, and respect of John. All questions were answered and guidance provided.


G.M.

After the shock of waking up to a flood, ServiceMaster's quick response was an enormous relief. The supervisor contacted us within a very short time and a clean-up crew was here in under 2 hrs. Everyone we've dealt with has been helpful and pleasant, taking the time to make sure we understood the process. We're very grateful that such professional help was available.


B.G.

Staff is very professional and thorough.


P.D.

The service we received was quick, informative and efficient. The contractor provided to complete the work was great and we have used his services on a number of additional tasks around the house.


Roseann Everingham

Friendly, trustworthy and a job well done.