FAQs
More FAQs- How do I know when my property is completely dry?
- Do I need to move out while you restore my home after a fire or smoke damage?
- How quickly can ServiceMaster Restore respond to the emergency situation at my home?
Professional testing with specialized equipment is the correct way to determine if your business property and contents are completely dry. Touch alone may be a false indicator.
Depending on the extent of the fire or smoke damage, this is ultimately your decision. Your insurance company may provide some guidance on this matter. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.
ServiceMaster Restore is available to take your call 24 hours a day, 7 days a week, 365 days a year. Depending on the situation and conditions, a ServiceMaster Restore representative will arrive at your home for an initial evaluation within a 2 to 4 hours of receiving the call, or sooner.