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Do I need to move out of my home during the restoration process?

Depending on the extent of damage, your insurance representative can help you answer this question. Ultimately, however, this is a decision you must reach on your own. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.

What is a code or by-law upgrade?

A code or by-law upgrade is an upgrade that is made when your home’s pre-loss condition no longer meets legal building codes. Your insurance company may recognize code upgrades in the estimation process. Any questions regarding code upgrades should be directed to your Insurance Adjuster.

Home Fire Safety and Prevention

Fires claim eight lives each week in Canada, and almost three-quarters of those deaths are a result of residential fires. According to Fire Prevention Canada, hom

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