FAQs
More FAQs- How will ServiceMaster Restore match my carpet pad?
- How do I know when my property is completely dry?
- What would be considered non-insured work?
A sample of your carpet pad is brought to our office for a match. When available, an identical pad will be used. When your original pad is not available, we will provide a pad of the same quality, thickness and density. A similar pad may differ in colour based upon the time it was manufactured.
Professional testing with specialized equipment is the correct way to determine if your business property and contents are completely dry. Touch alone may be a false indicator.
Any construction project unrelated to the loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.